29 Jun
Posted by Abdul Aziz as Nokia S60, Security, Troubleshooting
Here is a collection of error messages that you might encounter while installing unsigned/expired applications and games on Nokia S60 3rd edition mobile devices and possible hints to resolve the error messages:
Message: Certificate error. Contact the application supplier.

Hint: You may have tried installing unsigned application. Note that signing is mandatory S60 3rd Edition. You can use self-signed certificate or developer certificate from Symbian Signed to sign your application. To make the process of Symbian Signing easier, check this article about using SignSIS & DevCertRequestControl.
Message: Unable to install. Constrained by the certificate.

Hint: This message pops up when you attempt to install developer certificate in the unsupported device. The developer certificate from Symbian Signed can only be used in a limited number of devices. Remember that you have to send your IMEIs to Symbian Signed when requesting certificate. You cannot use the certificate in other devices that is not in your IMEIs list.
Message: Required application access not granted.

Hint: Check that your certificate can be used to sign all capabilities needed by your application. For example, if you use self-signed certificate, you can only sign basic set capabilities, i.e. NetworkServices, ReadUserData, WriteUserData, LocalServices and UserEnvironment. If your application requires one of the extended capabilities, for example SwEvent, you cannot sign it with self-signed certificate. In this case, apply for developer certificates from Symbian Signed.
Message: Unable to install a protected application from an untrusted supplier.

Hint: If you use self-signed certificate, make sure that your application uses unprotected UID, i.e. 0xA0000000 - 0xAFFFFFFF. If you use protected UID (0×20000000 - 0×2FFFFFFF) or legacy UID (0×10000000 - 0×1FFFFFFF), you will get this message.
Message: Unable to install.

Hint: This message may come up when your installation file (.sis/.sisx) copies files to other application’s private folder, i.e. \private\uid. Note that Symbian 9 introduces data caging concept, it means you don’t have access to other application’s private folder.
2 Responses
merlin
September 4th, 2007 at 1:55 am
1Thanks for the little assistance. for my nokia 3250, whenever I try installing a software or a game, it says “EXPIRED CERTIFICATE”. Could you pls assist me.
ishaqsheikh
June 29th, 2008 at 8:52 pm
2expired cettificate
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